|

New KU Baggage Policy for tickets travel date effective 15-May-2019

  • STANDARD FREE BAGGAGE POLICY


    Destination Class Baggage Allowance Infant
    All Destinations Royal Class 3 (32kgs each piece) 1 (10kgs) not exceeding total dimensions 115 cms or 45 inch.
    First Class 3 (32kgs each piece)
    Business Class 2 (32kgs each piece)
    Economy Class 2 (23kgs each piece)

    *OASIS CLUB

    Gold member:
    Royal / First / Business 1 Extra piece 32Kg
    Economy 1 Extra piece 32Kg or overweight waiver of 9Kg per piece for maximum 2 pieces

    N.B: For Economy Class both benefits cannot be cumulative: one can be given either the 1 extra piece or the overweight waiver for 2 pieces.

    Silver member:
    Royal / First / Business 1 Extra piece 23Kg
    Economy 1 Extra piece 23Kg


    For Extra Baggage Rates, please check out website Excess Baggage Rates tab.

    ** Royal Class only available on Boeing 777-300
    ** For Interline (Other Airline connection) Bookings please call 171 or contact Kuwait Airways Office.
    ** Ban of all Samsung Galaxy Note 7 devices on all commercial and cargo flights Read more...

    CABIN DIMENSIONS FOR NORMAL CHECKIN MAXIMUM DIMENSIONS
    ROYAL Length: 110cm, width 65cm, ht 75cm 250cm/98inch
    FIRST Length: 110cm, width 65cm, ht 75cm 250cm/98inch
    BUSINESS Length: 90cm, width 65cm, ht 75cm 158cms/62inch
    ECONOMY Length: 90cm, width 65cm, ht 75cm 158cms/62inch


    Note: Over-limit size and/or O​ver weight: If the baggage exceeds the permissible limits in Dimensions or Weight allowance, then it would be considered as an extra piece.

    ** Maximum dimension=length + width + height
    ** Excess Baggage not permitted for Infants

    New (ICAO) Security Measure

    For the purpose of enhancing safety and security of passengers, the Directorate General of Civil Aviation (DGCA) in coordination with Department of Airport security, Ministry of Interior is in the process of applying a new (ICAO) security measure related to the limitation of the allowable quantity of Liquids, Aerosols and Gels that can be carried onboard the Aircraft by all passengers travelling from Kuwait International Airport.

    - Implementation of this security measure will be effective with the following procedures :

    • Passengers are only allowed to carry onboard a limited quantity of Liquids, Aerosols and gels in containers that do not exceed the capacity of one hundred Milliliter (100ML) each.
    • Each container shall not exceed the capacity of one hundred milliliter (100ML) even if partially full.
    • Those containers shall be placed in a designated security tampered evident bags provided by the Airport Authority. The capacity of the bags shall not exceed one liter (20cm x 20cm in size) and must be securely re-sealable.
    • Every passenger is allowed to carry only one bag and this must be separately presented at the security check point.
    • The items within the bag will be subjected to all types of security screening including random hand search of passengers and their belongings.
    • Flight crew members and staff who are required to perform their duties (in uniform) are exempted from the above measures while on duty at the day of travel.
    • Exempts from these security measures are prescription medicines, infant food, milk and formulas, health diet food with reasonable quantities required for the total duration of the flight taking into consideration the possibilities of flight delays or diversions. In any case the carriage of the above items onboard the aircraft shall be subject to security staff assessment. Moreover, passengers with such items are required to show official proofs of the necessity for these items upon request .
    • All Liquids, Aerosols and Gels that are purchased from Duty Free sale points at the Airport or from onboard the Aircraft are permitted through transit check points provided that they are placed in appropriate transparent security evident tampered bags marked with the name of the country or airport of origin and/or airline and tagged prominently with the purchase invoice.
    • The DGCA reserves the right to reconsider or apply more strict measures towards the carriage of Liquids, Aerosols and Gels including the sales of such items at duty free points and onboard the aircraft.

    ADDITIONAL INFORMATION


    • Baggage allowances may vary according to route and Cabin Class. Please check the exact baggage regulations printed on your ticket.
    • In addition to your Hand Baggage allowance, you can also carry personal items such as one small ladies handbag; one coat; one umbrella; one pair of crutches or walking stick; an infant's carrying basket; and one bag of Duty Free items purchased on the day of your flight.
    • Most Significant Carrier (MSC) rules will apply in case of code share / interline travel.
    • Liquid restrictions on Hand Baggage now apply to all customers boarding from or transiting through Kuwait International Airport as well as many other airports around the world. Please check relevant Airport restrictions before travelling.
    • Please note that these checks may prevent you from carrying Duty Free liquid goods purchased prior to these flights, including items purchased on board, if carried as part of your normal hand baggage. You are advised to check regulations in place at all transit Airports.
    • Sports equipment and musical instruments are subject to the same size and weight restrictions as other forms of cabin baggage and applicable transit point restrictions will apply if any.
    • Please note that certain conditions and limitations may apply when transporting musical instruments. To review these conditions or if you have any questions regarding musical instrument transport, please get in touch with us.
    • Due to international regulations, and to ensure the safety of our customers, there are a number of restrictions on items that can be carried in your Cabin Baggage. Items that may cause injury or represent any other security or safety threat can only be carried as Checked Baggage, and are not allowed in Cabin Baggage. These items should be appropriately packed for carriage as Checked Baggage, in accordance with IATA Dangerous Goods Regulations and relevant Kuwait Airways regulations.

    Only objects or personal belongings necessary or useful to the passenger for the flight and stay in the destination places are admitted as baggage (both checked and unchecked)

    KAC is not liable for damage/pilferage or loss for the following items as checked baggage:

    • Fragile or perishable articles.
    • Liquids.
    • Money, jewelry, precious metals, negotiable papers, securities or other valuables should be declared at the checking counter before accepting the baggage; staff should ask the passengers if they have such items.
    • Samples or business documents.

      A. Articles prohibited in the cabin of an aircraft and in the security restricted area for security reasons

      1. Guns, firearms and other devices that discharge projectiles

      Devices designed to cause serious injury by discharging a projectile, or capable of being mistaken for such devices, including: -

      • Firearms of all types, including pistols, revolvers, rifles, shotguns
      • Toy guns, replicas and imitation firearms capable of being mistaken for real weapons
      • Components parts of firearms (excluding telescopic sights)
      • Compressed air and CO2 guns, including pistols, pellet, rifles and ball bearing guns
      • Signal flares pistols and starter pistols
      • Bows, cross bows and arrows
      • Harpoon guns and spear guns
      • Slingshots and catapults.


      2. Stunning Devices

      Devices designed specifically to stun or immobilize, including: -

      • Devices for shocking, such as stun guns (e.g. teasers) and stun batons
      • Animal stunners and animal killers
      • Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper or capsicum spray, tear gas, acid sprays and animal repellent sprays.


      3. Objects with Sharp Points or Sharp Edges

      Objects with a sharp point or sharp edge capable of being used to cause serious injury, including: -

      • Items designed for chopping, such as axes, hatchets and cleavers
      • Ice axes and ice picks
      • Razor blades, box cutters
      • Knives with blades of more than 6 cm
      • Scissors with blades of more than 6 cm as measured from the fulcrum
      • Martial arts equipment with sharp points of sharp edges
      • Swords and sabers.


      4. Workers Tools

      Tools capable of being used either to cause serious injury or to threaten the safety of aircraft, including: -

      • Crowbars
      • Drills and drill bits, including cordless portable power drills
      • Tools with blades or shafts more than 6 cm. capable of use as weapons, such as screwdrivers, chisels
      • Saws, including cordless portable power saws
      • Blowtorches
      • Bolt guns and nail guns.


      5. Blunt Instruments

      Objects capable of being used to cause serious injury when used to hit, including: -

      • Baseball and softball bats
      • Clubs and batons, such as Billy clubs, blackjacks and night sticks
      • Martial arts equipment.


      6. Explosives and Incendiary Substances and Devices

      Explosive or incendiary substances or devices capable of being used to cause serious injury or threatening the safety of the aircraft, including: -

      • Ammunition
      • Blasting caps
      • Detonators and fuses
      • Replica or imitation explosive devices
      • Mines, grenades and other explosive military stores
      • Pyrotechnics, including fireworks
      • Smoke-generating canisters or cartridges
      • Dynamite, gunpowder and plastic explosives
      • Briefcases and security type attaché cases with installed alarm devices; or incorporative lithium batteries and/or pyrotechnic material
      • Compressed gases (Deeply refrigerated, flammable, non-flammable and poisonous) such as camping gas and aerosols e.g. butane, oxygen, liquid nitrogen, aqualung cylinders
      • Corrosive materials, such as mercury which may be contained in thermometers, acids, alkalis, and wet cell batteries
      • Etiologic agents
      • Flammable liquids such as lighter fuels, paints and thinner
      • Flammable solids, such as matches and articles which are easily ignited; substances liable to spontaneous combustion; substances which on contact with water emit flammable gases
      • Oxidizing substances (such as bleaching powder and peroxides)
      • Poisonous (toxic) and infectious substances such as insecticides, weed-killers and live virus materials
      • Radioactive materials
      • Other Dangerous Goods such as, magnetized material, offensive or irritating materials. Also, other restricted articles such as ropes and masking tapes regardless of the size and type.


      7. Liquid, Aerosol and Gels

      Liquids, aerosols and gels, unless in individual containers with a capacity not Greater than 100 milliliters (or equivalent) and contained in one transparent re-sealable plastic bag of a capacity not exceeding 1 litre (or equivalent). The contents of the plastic bag shall fit comfortably, and the bag shall be completely closed. Exemptions should be made for medications, baby milk/foods and special dietary requirements.

      B. Articles in baggage prohibited in the hold of an aircraft for safety reasons.

      1. Explosives and Incendiary Substances and Devices

      Explosive or incendiary substances or devices capable of being used to cause serious injury or threatening the safety of the aircraft, including: -

      • Ammunition
      • Blasting caps
      • Detonators and fuses
      • Mines, grenades and other explosive military stores
      • Pyrotechnics, including fireworks
      • Smoke-generating canisters or cartridges
      • Dynamite, gunpowder and plastic explosives.
      • Briefcases and security type attaché cases with installed alarm devices or incorporative lithium batteries and/or pyrotechnic material
      • Compressed gases (Deeply refrigerated, flammable, non-flammable and poisonous) such as camping gas and aerosols e.g. butane, oxygen, liquid nitrogen, aqualung cylinders
      • Corrosive materials, such as mercury which may be contained in thermometers, acids, alkalis, and wet cell batteries
      • Etiologic agents
      • Flammable liquids such as lighter fuels, paints and thinner
      • Flammable solids, such as matches and articles which are easily ignited; substances liable to spontaneous combustion; substances which on contact with water emit flammable gases
      • Oxidizing substances (such as bleaching powder and peroxides)
      • Poisonous (toxic) and infectious substances such as insecticides, weed-killers and live virus materials
      • Radioactive materials
      • Other Dangerous Goods such as, magnetized material, offensive or irritating materials. Also other restricted articles such as ropes and masking tapes regardless of the size and type.


      2. E-Cigarettes.

      Electronic cigarettes, also known as E-cigarettes including e-cigars, personal vaporizers or electronic nicotine delivery systems, containing batteries are strictly prohibited in checked in baggage. The same can be carried for personal use in the carry-on baggage only. Use of E-cigarettes and E-cigars are always prohibited in the cabin.


      C. KAC is entitled to verify, in the presence of the passenger the contents of his baggage.

      D. U.S.A. Transportation Security Administration dated 20 July 2007 no longer enforces the ban of LIGHTERS on flights to / from or at any USA airports. However, torch lighters will continue to be banned in carry-on.

      Items that may be carried subject to the Dangerous Goods Regulations Manual:

      • Medicines and toiletries in limited quantities which are necessary or appropriate for the passenger during the journey, such as hair sprays, perfumes and medicines containing alcohol may be carried in hold or in cabin baggage provided that the net capacity of all packing used by the passenger for these articles does not exceed 2 kilograms (4.4 LB) or 2 liters (75 avoirdupois or fluid ounces) and the net capacity of each single package does not exceed kilogram or liter (1 pound or fluid ounces).
      • Dry ice in quantities not exceeding 2 kilograms (4 pounds) per passenger, used to pack perishables, as carry-on baggage only.
      • Personal smoking materials intended for use by an individual when carried on his person. However, lighter fuel and refills, and lighters containing unabsorbed liquid fuel are not permitted.
      • Surgically implanted cardiac pacemakers containing radioactive material such as plutonium batteries.


      Items that may be carried with the passenger subject to the Dangerous Goods Regulations Manual and the approval of the Carrier:

      • Small gaseous oxygen or air cylinders required for medical use.
      • Small carbon dioxide gas cylinders worn by passengers for the operation of mechanical limbs; also, spare cylinders of a similar size may be carried, if required, to ensure an adequate supply for the duration of the journey.
      • Catalytic hair curlers containing hydrocarbon gas, no more than one per passenger, when contained in checked baggage, provided that the safety cover is securely fitted over the heating element. Gas refills for such curlers are not permitted in checked or carry-on baggage.

    Perfumes prohibited through Security – London Heathrow

    As per information from CAA (Civil Aviation Authority) received by Security Authorities at Heathrow Airport, regarding Important Security Compliance Update (Prohibited Perfumes through security), the following two perfumes are prohibited on all flights to and from London Heathrow as these items have the appearance of items that could cause concern.

    Perfumes
    If a passenger appears at Security with the above items, the items are prohibited and cannot be taken through Security with them.

  • Free Carry-on Baggage

    CABIN / HAND L​UGGAGE

    Destination Class Baggage Allowance Maximum Size
    All Royal Class One piece not to exceed a total weight of 11 Kgs. 56 X 46 X 25 cm
    OR
    22 X 18 X 10 inch.
    First Class One piece not to exceed a total weight of 11 Kgs.
    Business Class One piece not to exceed a total weight of 11 Kgs.
    Economy Class One piece not to exceed a total weight of 7 Kgs.


     

    Note:

    • In addition to the cabin hand luggage allowance, it is permitted to carry up to ONE additional item from the following: one ladies, handbag, one briefcase, one coat, cape or blanket, one umbrella, one pair of binoculars or small camera, one pair of crutches or walking stick; or one duty free item purchased on day of flight.
    • All passengers travelling by Kuwait Airways to the UK & USA (LHR & JFK) are requested to ensure that any electronics items (laptops/tablets/mobiles) being carried as hand luggage should be kept ON & out of its cover for security clearance checks.
    • During the flight the above carry on items shall be kept in passenger's own custody.
    • Any additional items, other than those specified above, shall be weighed with the rest of the baggage and should the Cabin allowance be exceeded, it is subject to an excess baggage charge.


  • EXCESS BAGGAGE CHARGES & DIMENSIONS

    Excess Baggage charges for an additional piece

    Annex 1: Below table shows the Excess Baggage rate in KWD per additional piece:

    Charges in KWD Kuwait GCC Middle East Indian Sub-Continent Europe Far East USA
    Kuwait - 25 30 40 45 55 65
    GCC 25 30 40 50 55 65 75
    Middle East 30 40 45 50 55 60 70
    Indian Sub-Continent 40 50 50 - 55 65 70
    Europe 45 55 55 55 - 65 95
    Far East 55 65 60 65 65 - 85
    USA 65 75 70 70 95 85 -

    > Chargeable Extra Baggage amount to be calculated per additional piece per passenger.
    > Rates are as per region and vice versa.

    Excess Baggage charges for over-sized or over-weight piece

    Any over-size or over-weight baggage combined exceeding permissible limit to be charged per piece as below:

    Charges in KWD Kuwait GCC Middle East Indian Sub-Continent Europe Far East USA
    Kuwait - 10 12 16 18 22 26
    GCC 10 12 16 20 22 26 30
    Middle East 12 16 18 20 22 24 28
    Indian Sub-Continent 16 20 20 - 22 26 28
    Europe 18 22 22 22 - 26 38
    Far East 22 26 24 26 26 - 34
    USA 26 30 28 28 38 34 -

    Excess Baggage charges for over-size and over-weight piece

    Any over-size and over-weight baggage combined exceeding permissible limit to be charged per piece as below:

    Charges in KWD Kuwait GCC Middle East Indian Sub-Continent Europe Far East USA
    Kuwait - 20 24 32 36 44 52
    GCC 20 24 32 40 44 52 60
    Middle East 24 32 36 40 44 48 56
    Indian Sub-Continent 32 40 40 - 44 52 56
    Europe 36 44 44 44 - 52 76
    Far East 44 52 48 52 52 - 68
    USA 52 60 56 56 76 68 -


    NOTE: Over-size and over-weight charges to be applied irrespective of the free baggage allowance

    ** The above charges displayed in KWD can be paid at the Check-in Desks in local currency as per the exchange rate on the purchase day.
    ** Excess Baggage not permitted for Infants

    > Any items larger than permissible maximum dimensions require separate shipping as cargo.
    > Baggage allowances may vary according to region. Please check the exact baggage regulations printed on your ticket.
    > In addition to your hand baggage allowance, you can also carry personal items such as one small ladies handbag; one coat; and one umbrella; one pair of crutches or walking stick and one bag of duty-free items purchased on the day of your flight.
    > Most significant carrier (MSC) rules will apply in case of code share/interline travel.

    CABIN DIMENSIONS FOR OVERSIZE CHECKIN MAXIMUM DIMENSIONS FOR OVERSIZE
    ROYAL Length: 110cms, width 65cms, ht 75cms 250cm/98inch
    FIRST
    BUSINESS
    ECONOMY


    *Region Definitions

    GCC includes Abu Dhabi, Bahrain, Dammam, Doha, Dubai, Tehran, Jeddah, Muscat, Madinah, Mashhad, Najaf, Riyad,
    Middle East includes Amman, Alexandria, Beirut, Bodrum, Cairo, Baku, Istanbul, Sabiha, Sharm El Sheikh, Trabzon, Tbilisi
    Europe includes Malaga, Paris, Rome, Frankfurt, Geneva, Larnaca, London, Munich, Milan, Nice, Baku, Vienna, Sarajevo
    Far East  includes Bangkok & Manila
    Indian Sub-Continent includes Ahmedabad, Bengaluru, Mumbai, Colombo, Kochi, Dhaka, Delhi, Islamabad, Lahore, Chennai, Thiruvananthapuram
    USA includes New York

    *SPORTS EQUIPMNET (SPEQ)

    Sports equipment is to be considered in the baggage allowance of the class of travel.

     


  • We sincerely apologise for the mishandling of your baggage and understand that this will be very inconvenient for you. Please be assured that we will do all possible to assist you to return your items to you as soon as possible

    To display information about your delayed or mishandled bag, enter your last name in the first box below, your 10-Character file reference in the second box and click the "Search" button.


    Baggage Tracing Information




     
    Exp: Johnson

     
    Exp: ATLXS13166
     


    Your baggage details have been entered into our worldwide computerized baggage tracing system.

    If any of your information has changed or if, after reviewing your file you have corrections, it would be appreciated if you would notify us immediately so we can update your file accordingly. It would also be most helpful if you would ensure your name, address and bag type details are correct.

    This will help us in returning your baggage to you quickly.

    We will advise you once your baggage has been received and arrange a convenient time for delivery.


  • BIOSECURITY RULES ON INTERNATIONAL FLIGHTS TO THE EUROPEAN UNION



    Passengers travelling to the European Union are requested to ensure that all plants, fruits and vegetables are free from plant pests and diseases and that they are not prohibited from entering EU territory. Regulated plants and produce must be checked by a local plant health authority in sufficient time prior to your "take off" to the EU! For regulated goods, freedom from pests and diseases must be stated in a Phytosanitary Certificate (PC) issued by a local competent authority.

    Please note the following regarding regulated goods destined to enter EU territory:

    • All regulated items to be declared on arrival
    • Shall be accompanied by a valid PC (the original document, no copy will be accepted).
    • Shall be declared at customs or at a plant health authority at the point of entry.
    • Are subject to phytosanitary checks at the point of entry.

    If these conditions are not met, your valuable perishables or plants may be rejected, and a caution may be issued. Moreover, you may be charged for the safe destruction of your rejected goods.

BagageService