|

New KU Baggage Policy for tickets travel date effective 15-May-2019

  • STANDARD BAGGAGE POLICY


    Destination Class Baggage Allowance Infant
    All Destinations Royal Class 3 (32kgs each piece) 1 (10kgs) not exceeding total dimensions 115 cms or 45 inch.
    First Class 3 (32kgs each piece)
    Business Class 2 (32kgs each piece)
    Economy Class 2 (23kgs each piece)

    For extra baggage rates, please check Excess Baggage Rates tab.

    ** Royal Class only available on Boeing 777-300
    ** For Interline (Other Airline connection) Bookings please call 171 or contact Kuwait Airways Office.
    ** Ban of all Samsung Galaxy Note 7 devices on all commercial and cargo flights Read more...

    CABIN DIMENSIONS FOR NORMAL CHECKIN MAXIMUM DIMENSIONS
    ROYAL Length: 110cms, width 65cms, ht 75cms 250cm/98inch
    FIRST Length: 110cms, width 65cms, ht 75cms 250cm/98inch
    BUSINESS Length: 90cms, width 65cms, ht 75cms 158cms/62inch
    ECONOMY Length: 90cms, width 65cms, ht 75cms 158cms/62inch


    Note: Overlimit Size and/or O​ver weight: If the baggage exceeds the permissible limits in Dimensions or Weight allowance, then it would be considered as an extra piece.

    ** Maximum dimension=length + width + height
    ** Excess Baggage not permitted for Infants

    New (ICAO) Security Measure

    For the purpose of enhancing safety and security of passengers, the Directorate General of civil Aviation (DGCA) in coordination with Department of Airport security, ministry of Interior is in the process of applying a new (ICAO) security measure related to the limitation of the allowable quantity of Liquids, Aerosols and Gels That can be carried onboard the Aircraft by all passengers Travelling from Kuwait International Airport.

    - Implementation of this security measure will be effective (01/01/2008) with the following procedures :

    • Passengers are only allowed to carry onboard a limited quantity of Liquids, Aerosols and gels in containers that do not exceed the capacity of one hundred Milliliter (100ML) each.
    • Each container shall not exceed the capacity of one hundred milliliter (100ML) even if partially full.
    • Those containers shall be placed in a designated security tampered evident bags provided by the Airport Authority. The capacity of the bags shall not exceed one liter (20cm x 20cm in size) and must be securily resealable.
    • Each passenger is allowed to carry only one bag and must be separately presented at the security check point.
    • The items within the bag will be subjected to all types of security screening including random hand search of passengers and their belongings.
    • Flight crew members and staff who are required to perform their duties (in uniform) are exempted from the above measures while on duty at the day of travel.
    • Exempts from these security measures are prescription medicines, infant food, milk and formulas, health diet food with reasonable quantities required for the total duration of the flight taking into consideration the possibilities of flight delays or diversions. In any case the carriage of the above items onboard the aircraft shall be subject to security staff assessment. Moreover, passengers with such items are required to show official proofs of the necessity for these items upon request .
    • All Liquids, Areosoles and Gels that are purchased from duty free sale points at the Airport or from onboard the Aircraft are permitted through transit check points provided that they are placed in appropriate transparent security evident tampered bags marked with the name of the country or airport of origin and/or airline and tagged prominently with the purchase invoice.
    • The DGCA reserves the right to reconsider or apply more strict measures towards the carriage of Liquids, AeroSoles and Gels including the sales of such items at duty free points and onboard the aircraft.

    ADDITIONAL INFORMATION


    • Baggage allowances may vary according to route and cabin class. Please check the exact baggage regulations printed on your ticket.
    • In addition to your hand baggage allowance, you can also carry personal items such as one small ladies handbag; one coat; one umbrella; one pair of crutches or walking stick; an infant's carrying basket; and one bag of duty-free items purchased on the day of your flight.
    • Most Significant Carrier (MSC) rules will apply in case of code share / interline travel.
    • Liquid restrictions on hand baggage now apply to all customers boarding from or transiting through Kuwait International Airport as well as many other airports around the world. Please check Airport restrictions before travelling.
    • Please note that these checks may prevent you from carrying duty free liquid goods purchased prior to these flights, including items purchased on board, if carried as part of your normal hand baggage. You are advised to check regulations in place at all transit Airports.
    • Sports equipment and musical instruments are subject to the same size and weight restrictions as other forms of cabin baggage and applicable transit point restrictions will apply if any.
    • Please note that certain conditions and limitations may apply when transporting musical instruments. To review these conditions or if you have any questions regarding musical instrument transport, please get in touch with us.
    • Due to international regulations, and to ensure the safety of our customers, there are a number of restrictions on items that can be carried in your cabin baggage. Items that may cause injury or represent any other security or safety threat can only be carried as checked baggage, and are not allowed in cabin baggage. These items should be appropriately packed for carriage as checked baggage, in accordance with IATA Dangerous Goods Regulations and relevant Kuwait Airways regulations.

    These items may include, but are not limited to:

    • Real or toy weapons
    • Arms and ammunition
    • Explosives or anything containing explosives (for example: fireworks or fire crackers)
    • Knives of any kind, type, shape or size
    • Letter openers
    • Metal cutlery
    • Slingshots
    • Razor blades and straight razor blades
    • Tradesmen's tools
    • Darts
    • Scissors
    • Nail files
    • Hypodermic needles and syringes (unless required for medical reasons and accompanied by a medical certificate confirming the medical condition necessitating carriage)
    • Knitting needles
    • Corkscrews
    • Laser pointers

    • Dangerous goods are classified as items or substances that may pose health and safety hazards to customers. The transport of these goods is regulated by Civil Aviation Regulations, and they are generally not allowed in either cabin baggage or checked baggage, with some exceptions.

    • The use of certain medical devices on board Kuwait Airways flights is permitted: please see our information on health and special needs for details of permitted devices and any restrictions.

    Perfumes prohibited through Security – London Heathrow



    As per information from CAA, received by Security authorities, Heathrow Airport, regarding Important Security Compliance Update (Prohibited Perfumes through security), the following two perfumes are prohibited on all flights from and into London Heathrow as these items have the appearance of items that could cause concern.

    Perfumes
    If a passenger resents at Security with the above items, the items are prohibited and cannot be taken through Security with them.

  • Free Carry-on Baggage

    In addition to the free baggage allowance, the following personal effects may be carried by each passenger free of charge (always refer to the ticket condition of carriage) One or Two Items Only:

    CABIN / HAND L​UGGAGE

    Destination Class Baggage Allowance Maximum Size
    All Royal Class One piece not to exceed a total weight of 11 Kgs. 56 X 46 X 25 cm
    OR
    22 X 18 X 10 inch.
    First Class One piece not to exceed a total weight of 11 Kgs.
    Business Class One piece not to exceed a total weight of 11 Kgs.
    Economy Class One piece not to exceed a total weight of 7 Kgs.


    Note:

    • In addition to the cabin hand luggage allowance it is permitted one ladies’ handbag, one briefcase, one coat, cape or blanket, one umbrella, one pair of binoculars or small camera, one pair of crutches or walking stick and one duty free item purchased on day of flight
    • All passengers travelling by Kuwait Airways to UK & USA( LHR & JFK) are requested to ensure that all electronics items ( laptops/iPad/mobiles) being carried as hand luggage should be kept ON & out of its cover for security clearance checks.
    • During the flight the above carry on items shall be kept in passenger's own custody.
    • Any additional items, other than those specified in above, shall be weighed with the rest of the baggage and should the allowance be exceeded, it is subject to an excess baggage charge.


  • EXCESS BAGGAGE CHARGES & DIMENSIONS

    Excess Baggage charges for an additional piece

    Annex 1: Below table shows the Excess Baggage rate in KWD per additional piece: (according to class of travel)

    Charges in KWD Kuwait GCC Middle East Indian Sub-Continent Europe USA Far East
    Kuwait - 25 30 40 45 65 55
    GCC 25 30 40 50 55 75 65
    Middle East 30 40 45 50 55 70 60
    Indian Sub-Continent 40 50 50 - 55 70 65
    Europe 45 55 55 55 - 95 65
    USA 65 75 70 70 95 - 85
    Far East 55 65 60 65 65 85 -

    > Chargeable Extra Baggage amount to be calculated per additional piece per passenger.
    > Rates are as per region and vice versa.

    Excess Baggage charges for over-sized or overweight piece

    Any over-size or over-weight baggage combined exceeding permissible limit to be charged per piece as below:

    Charges in KWD Kuwait GCC Middle East Indian Sub-Continent Europe USA Far East
    Kuwait - 10 12 16 18 26 22
    GCC 10 12 16 20 22 30 26
    Middle East 12 16 18 20 22 28 24
    Indian Sub-Continent 16 20 20 - 22 28 26
    Europe 18 22 22 22 - 38 26
    USA 26 30 28 28 38 - 34
    Far East 22 26 24 26 26 34 -

    Excess Baggage charges for over-size and over weight piece

    Any over-size and over-weight baggage combined exceeding permissible limit to be charged per piece as below:

    Charges in KWD Kuwait GCC Middle East Indian Sub-Continent Europe USA Far East
    Kuwait - 20 24 32 36 52 44
    GCC 20 24 32 40 44 60 52
    Middle East 24 32 36 40 44 56 48
    Indian Sub-Continent 32 40 40 - 44 56 52
    Europe 36 44 44 44 - 76 52
    USA 52 60 56 56 76 - 68
    Far East 44 52 48 52 52 68 -


    NOTE: Over-size and over-weight charges to be applied irrespective of the free baggage allowance

    ** The above charges displayed in KWD can be paid at the Check-in Desks in local currency as per the exchange rate on the purchase day.
    ** Excess Baggage not permitted for Infants

    > Any items larger than permissible maximum dimensions require separate shipping as cargo.
    > Baggage allowances may vary according to region. Please check the exact baggage regulations printed on your ticket.
    > In addition to your hand baggage allowance, you can also carry personal items such as one small ladies handbag; one coat; and one umbrella; one pair of crutches or walking stick and one bag of duty-free items purchased on the day of your flight.
    > Most significant carrier (MSC) rules will apply in case of code share/interline travel.

    CABIN DIMENSIONS FOR OVERSIZE CHECKIN MAXIMUM DIMENSIONS FOR OVERSIZE
    ROYAL Length: 110cms, width 65cms, ht 75cms 250cm/98inch
    FIRST Length: 110cms, width 65cms, ht 75cms 250cm/98inch
    BUSINESS Length: 110cms, width 65cms, ht 75cms 250cm/98inch
    ECONOMY Length: 110cms, width 65cms, ht 75cms 250cm/98inch


    *Region Definitions

    GCC includes Abu Dhabi, Bahrain, Dammam, Doha, Dubai, Tehran, Jeddah, Muscat, Madinah, Mashhad, Najaf, Riyad, Taif
    Middle East includes Amman, Alexandria, Baku, Beirut, Bodrum, Cairo, Istanbul, Sharm El Sheikh, Trabzon
    Europe includes Malaga, Paris, Rome, Frankfurt, Geneva, Larnaca, London, Munich, Milan, Nice, Tbilisi, Vienna
    Far East  includes Bangkok & Manila
    Indian Sub-Continent includes Ahmedabad, Bengaluru, Mumbai, Colombo, Cochin, Dhaka, Delhi, Islamabad, Lahore, Chennai, Thiruvananthapuram
    USA includes John F Kennedy

    *SPORTS EQUIPMNET (SPEQ)

    Sports equipment is to be considered in the baggage allowance of the class of travel.

    *OASIS CLUB

    Gold member:
    Royal / First / Business 1 Extra piece 32Kg
    Economy 1 Extra piece 32Kg or overweight waiver of 9Kg per piece for maximum 2 pieces

    Obs: For Economy both benefits cannot be cumulative: it is to be given either the 1 extra piece or the overweight waiver.

    Silver member:
    Royal / First / Business 1 Extra piece 32Kg
    Economy 1 Extra piece 23Kg

     

    *STAFF TRAVEL

    > Staff free Baggage allowance: as per fare basis in ticket, regardless if ticket is upgradeable to higher class.
    > Additional baggage charges as per policy.

  • We apologise for the mishandling of your baggage and understand that this will be inconvenient for you. Please be assured that we will do all possible to assist you through this experience.

    To display information about your delayed bag, enter your 10-character file reference in the first box below, your last name in the second box and click the "Search" button.


    Baggage Tracing Information




     
    Exp: Johnson

     
    Exp: ATLXS13166
     


    Your baggage details have been entered into our worldwide computerized baggage tracing system.

    If any of your information has changed or if, after reviewing your file you have corrections, it would be appreciated if you would notify us immediately so we can update your file accordingly. It would also be most helpful if you would ensure your name, address and bag type details are correct.

    This will help us in returning your baggage to you quickly.

    We will advise you once your baggage has been received and arrange a convenient time for delivery.


  • BIOSECURITY RULES ON INTERNATIONAL FLIGHTS TO EUROPEAN UNION



    Passengers traveling to European Union are requested to ensure that all plants, fruits and vegetables are free from plant pests and diseases and that they are not prohibited from entering EU territory. Regulated plants and produce must be checked by a local plant health authority in sufficient time prior to your "take off" to the EU! For regulated goods, freedom from pests and diseases must be stated by a phytosanitary certificate (PC) issued by a local competent authority.

    Please note the following notes regarding regulated goods destined to enter EU territory:

    • All regulated items to be declared on arrival
    • Shall be accompanied by a valid PC (the original document, no copy will be accepted).
    • Shall be declared at customs or at a plant health authority at the point of entry.
    • re subject to phytosanitary checks at the point of entry.

    If these conditions are not met, your valuable perishables or plants may be rejected, and a caution may be issued. Moreover, you may be charged for the safe destruction of your rejected goods.